Privacy Policy & Cancellation Terms

At OK Trailer Rentals, your trust is important to us. This page explains how we handle your personal information and outlines our cancellation and refund terms.

1. Privacy Policy

Information We Collect

We may collect the following types of information when you visit our website or rent a trailer:

• Personal Information: Name, phone number, email address, driver’s license details, and billing information.
• Usage Information: Pages visited, browser type, and time spent on our site.
• Device Information: IP address and operating system to improve website security and performance.
   

How We Use Your Information

Your information is used to:

• Process reservations and payments
• Communicate about bookings or inquiries
• Improve our services and website
• Send updates or reminders (if you opt in)
• Meet legal, insurance, or safety requirements
   

How We Protect Your Data

We use secure servers, SSL encryption, and limited staff access to protect customer information.
We never sell or rent your personal data.

Information Sharing

We may share limited data only with:

• Payment processors to complete transactions
• Law enforcement or insurance providers if required by law
• Service providers that help us operate our business (such as web hosting or analytics)
   

Cookies & Tracking

Our website may use cookies to enhance your browsing experience and analyze traffic.
You can disable cookies in your browser settings anytime.

Your Rights

You may request to view, correct, or delete your personal information at any time.
Contact us at oktrailerrentals@gmail.com for assistance.

Third-Party Links

Our site may include links to third-party sites such as our booking platform or social media.
We are not responsible for the privacy practices of those websites.

Policy Updates

We may update this Privacy Policy periodically. All updates will appear on this page with a new effective date.

2. Cancellation & Refund Terms

Our cancellation policy and refund terms are designed to be fair and transparent for every customer. Please review the details below to understand how cancellations work and what fees may apply.

• All cancellations should be made at least 24 hours in advance of your scheduled rental time.
• Cancellations made with less than 24 hours’ notice will result in a charge equal to the full rental fee, as outlined in our terms.
• For multi-day rentals, cancellations within 24 hours will result in the loss of one day’s rental fee, with the remaining balance refunded.
• Refunds are typically processed within 3–5 business days, depending on your payment method.
   

We appreciate your understanding and cooperation. These terms help ensure fair access and reliable service for all customers.

Thank you for choosing OK Trailer Rentals.

Contact Information

OK Trailer Rentals
600 Red River Dr, Yukon, OK 73099
📞 (405) 265-6109
📧 oktrailerrentals@gmail.com
Open 7 Days a Week